Now piloting with full-service restaurants

See what your POS can't.

ServvOS combines connected in-restaurant cameras with AI-powered analytics to give operators real-time visibility into service quality, loss prevention, and revenue — across every table, every shift, every location.

No facial recognition No audio capture Edge-processed, privacy-first
The Product

Connected hardware. Intelligent software. Real-time operational visibility.

ServvOS is a full-stack operations platform built specifically for full-service restaurants. Smart cameras observe your floor. Edge AI classifies behavior. Cloud dashboards turn that signal into the daily playbook your managers actually use.

Service quality, measured

Greet times, check-backs, table touches, pour consistency — coachable signal, captured automatically every shift, ranked by impact.

Loss prevention that pays back

Bartender pour audits, voids-after-delivery, drinks-per-guest variance. Catch one sustained pattern and the system pays for itself.

Revenue you were leaving on the table

Attach-rate gaps ranked by dollar recovery. Walkaways at the host stand. Section balance during peak. Quantified, location-by-location.

Hardware

Built for the restaurant floor.

ServvOS works with the cameras you already have, and ships purpose-built sensors for the views that unlock the most signal — overhead bar, host stand, dining sections. Edge processing keeps raw footage on-site.

Overhead Sensor

High-resolution top-down camera optimized for bar pours and dining-section coverage.

4K · 120° FOV · PoE

Edge Compute Box

On-premise inference appliance. Processes video locally — only structured events leave the building.

GPU · 24/7 · ~30W

Network Gateway

Plug-and-play uplink for existing IP cameras. Auto-discovers your stack, no rewiring required.

PoE · WiFi 6 · LTE backup

Easy deployment

Average install: half a day. Works with most existing camera infrastructure.

Built for the floor

Low-light tolerant, vibration resistant, food-service rated.

Real-time data capture

Continuous, automatic, no manual logging. Events stream as they happen.

Software

A platform, not a dashboard.

ServvOS surfaces what matters at the right altitude: the Daily Brief for floor managers, deep category sections for analysts, multi-location rollups for ownership.

Daily Manager Brief

A 90-second pre-shift readout. Today's KPIs, yesterday's wins, the top three coaching priorities — auto-prioritized by dollar impact. Not a metric dump. The one screen your FOH manager opens every morning.

  • Outlier alerts from last shift
  • Coaching priorities backed by behavior, not vibes
  • Weekly trends, side-by-side
Tuesday brief — Cool Hand Luke's 7:45 AM
PRIORITY 1 Section 4 average greet time hit 1m 12s last night — 2x target.
PRIORITY 2 Dessert attach rate down 18% Sat–Sun. Coach pre-shift.
WIN Bar revenue +14% week-over-week. Pour times improving.

Floor View, in real time

Section-by-section live activity. Table-by-table breakdowns. Host-stand walkaways flagged the moment they happen. Push alerts to the manager's phone — not a report they read after the shift's over.

  • Section load balance, real-time
  • Door-to-seat and food-window timers
  • Configurable threshold alerts
S1
S2
S3
S4
Sections ● low ● med ● high ● overload
ALERT · 7:48 PM Table 14 — 4 guests seated, 2 drinks rung.

Analytics

60+ tracked metrics across 8 categories.

Alerts

Configurable thresholds. Phone push, SMS, or email.

Team management

Per-server scorecards. Coaching log.

Reporting

Weekly PDFs for ownership. Custom date ranges.

Device monitoring

Camera health, uplink status, alerting.

Multi-location

Corporate rollups. Outlier detection across the chain.

Integrations Planned

Toast, Aloha, Square. CRM workflow hooks.

Compliance toolkit

Notice templates, signage, retention policy.

Use Cases

What ServvOS sees that nothing else does.

POS only knows what got typed in. ServvOS knows what actually happened — every greet, every check-back, every pour, every void.

01

Service quality & coaching

Greet times. Check-back rates. Section touches. Coaching backed by what really happened on the floor.

02

Beverage loss prevention

Bar pours captured continuously. Drinks-per-guest variance flagged in real time. Catch sustained patterns, not isolated incidents.

03

Food & POS fraud

Voids after delivery. Comp pattern outliers. Cash-drawer activity correlated with server identity.

04

Revenue optimization

Attach-rate gaps ranked by dollar recovery. Walkaways at the host stand. Section balance during peak.

05

Operational intelligence

Real dine times. Food-window dwell. Server path efficiency. Throughput by daypart.

06

Guest experience

Door-to-seat time. Walkaways. Party-size verification. Satisfaction proxies you can act on.

How It Works

From camera to coaching in four steps.

Set it up once. Get clarity every shift, automatically.

Install

Half-day deployment. Most existing IP cameras work. Add overhead sensors at the bar and dining sections to unlock full coverage.

Configure

Define your zones — bar, host stand, sections, pass. We handle the AI. You get to opinion-drive what each location measures.

Observe

Edge AI processes every shift in real time. Detects people, classifies roles, tracks events. Raw video stays on-site.

Act

Daily Brief in the morning. Real-time alerts during service. Weekly trend reports for ownership. Patterns surface, decisions follow.

Why operators choose ServvOS

Designed for full-service. Built to be trusted.

Full operational picture

Loss prevention + service quality + revenue optimization in one platform — not a stack of disconnected point tools.

Real-time, not retrospective

The drinks-per-guest gap on Table 14 hits the manager's phone during service — not in a report tomorrow.

Built for full-service

Servers, sections, tables, host stands. Every metric reflects how full-service restaurants actually run.

Privacy-first by design

No facial recognition. No audio. Behavioral classification only. Edge processing keeps raw footage on-site.

Compliance toolkit included

Employee notice templates, signage, handbook language, onboarding acknowledgment flow. Built around CA's rules; works in every state.

ROI you can defend

Catch one bar-pour pattern, one walkaway trend, or one comp anomaly per quarter — the platform pays for itself.

Pricing

Pricing built around your operation.

Every full-service concept runs differently — your camera coverage, location count, integrations, and pilot timeline all shape what makes sense. We'll put together pricing that fits, with no per-camera surcharges and no per-seat fees.

Custom Pricing

Talk to us about your operation.

A short call is all it takes to scope what you'd need and what it would cost. Single locations through enterprise chains.

  • Edge compute appliance + sensors
  • Full software platform — Daily Brief, Floor View, LP Center, all category sections
  • Multi-user accounts, role-based access
  • Real-time alerts to manager phones
  • Weekly trend reports for ownership
  • Compliance toolkit (notice, signage, retention policy)
  • Onboarding, training, and ongoing support
Request Pricing
Single Location

Independents & pilots

Standard deployment at one full-service location. Everything you need to run the platform end-to-end.

  • Full platform access
  • Real-time alerts to manager phones
  • Weekly trend reports
  • Compliance toolkit
  • Onboarding & training
Multi-Location

Chains & restaurant groups

Volume pricing and chain-wide visibility. Built for operators running 2 to 50 locations.

  • Everything in Single Location
  • Corporate dashboard rollup
  • Side-by-side location comparison
  • Cross-location trend reports
  • Volume pricing & dedicated CSM
Enterprise

50+ locations

Custom terms, custom integrations, and tailored analytics for national chains and franchise groups.

  • Everything in Multi-Location
  • Custom POS integrations
  • Tailored analytics & reports
  • Multi-year terms
  • Dedicated support team
Request a Demo

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FAQ

Frequently asked questions.